MobileHome

 

elderly-en-moto

    1. Terms of Use

    1.1. Terms of Agreement

    The Customer is obliged to read the terms of use before registering at the e-shop of MobileHome. The Customer accepts unconditionally the Terms of Use as these are in effect, at the time of their transaction.
    E-shop of MobileHome maintains the right of unilateral modification of the Terms of Use, without any notification to the Customer, other than its publication in this corresponding web page.
    In order for someone to become customer of the e-shop of MobileHome, he/she has to register by following the procedures under "Register" on the corresponding page of MobileHome.

    1.2. Description of Service

    The e-shop of MobileHome, is an independent electronic shop, with its own price policy, terms of payment, availability and delivery of products. The Customer may place orders in the e-shop, as long as he/she is registered. Registration takes place by selecting "Register", in the welcome web page of the e-shop. Customers need only register ONCE. A customer by using the unique combination of User Name and Password that he/she has declared, has the following options:

    • See the content of his cart. There is one cart for each customer at MobileHome’s e-shop. The customer can buy products, review the content of his cart (by entering username and password), or modify its content (delete products, change quantity).
    • See old orders that he/she has placed with the e-shop of MobileHome.
    • Finalize his/her orders and pay depending on the methods of payment that are provided by the e-shop.
    • Modify the Customer Information of his Account.

    1.3. Customer Information

    1.3.a. Registration is necessary for the placement of order in the MobileHome’s e-shop. When registering as a New Customer at the e-shop of MobileHome, the following information is necessary. First Name, Last Name, Company Name, Address, Postal Code, City-region, Country, Telephone, Fax, E-mail. The above customer information is essential for the e-shop to process the order and is only at the disposal of MobileHome in order to be used exclusively for completing the order of the customer.

    1.3.b. The e-shop of MobileHome holds personal data of the customers that:

    1. have placed an order on the e-shop.
    2. have registered by using the pages of the e-shop. The collection of personal data is essential, in order for the transactions to be effected through the site, i.e. shipment of orders and receipt of special services such as history of orders, list of addresses etc.

    1.3.c. MobileHome, will not distribute the electronic address of Customer or other personal data for marketing aims without the Customer’s consent. MobileHome reserves the right to use the personal data of the User, for the creation of personal content, services and advertisement relative to our web site.

    The Customer, at any time, has the right to ask the immediate deletion of his personal data from MobileHome  databases, as long as both of the following conditions are fulfilled:

    1. he/she has stopped using the services of MobileHome.
    2. he/she does not have any debts to MobileHome.

    1.4. Customer Obligations

    The customer of the e-shop of MobileHome , is obliged:

    1.4.a. Not to use the network of the e-shop of MobileHome , for actions, that may result in penal prosecution or the commencement of any civil or judicial action against MobileHome, for acts or omissions foreseen, notably but not exclusively, by the Penal Code, Special Penal Laws, Telecommunications Legislation, the Legislation of Personal Data protection as well as in the relative provisions or directives of European Union or National Committee of Telecommunications, of the Authority of the Protection of Personal Data and any other Public or Administrative Authority and Service.

    1.4.b. To strictly adhere to the current rules and terms of use of the e-shop of MobileHome

    2.4.c. To provide complete and accurate information at registration. The e-shop enables the customer to modify or update the above information so as to correspond to the current real personal information. In the case where inaccuracy in the information of registration of the Customer is detected, MobileHome , has the right to immediately deactivate the Customer’s account.

    1.4.d. To confirm that he/she has logged out of the account at the end of each session. To keep secret and not to reveal to third parties his/her username and password provided by the e-shop of MobileHome. He/she is also obliged to inform immediately MobileHome via email at the e-mail address info@mobilehome.gr, of any unauthorised use of his/her code and password.

    1.4.e. To provide correct information of Payment and Delivery of the placed orders at the e-shop of MobileHome. 

    1.5. Service modification

    MobileHome reserves all rights to modify or to discontinue the service temporarily or permanently, with or without prior notice. Use of the services of the e-shop, inherently entails the unequivocal acceptance of  the present written terms of use and acknowledgements of the fact that the e-shop of MobileHome  bears no responsibility what so ever to the Customer for any changes made, postponement or discontinuance of its service.

    1.6. Products and Information - MobileHome responsibilities.

    1.6.a. MobileHome, bears no responsibility for any loss or damage suffered by the Customer, by the data transfer/exchange during the use of the services of the e-shop due to, Data loss, or Data reception, or Data reception loss, or Data reception delay, or Data distortion.

    1.6.b. Any judicial or extra-judical disputes that may result out of contracts or sales made through the e-shop will exclusively concern the legitimate representatives of MobileHome.

    1.6.c. MobileHome, is under no obligation to install the products of the e-shop.

    1. Terms of Collaboration

    2.1.Orders - Delivery

    2.1.a. Οrder Placement. An order is finalised when the button “confirmation of order” is pressed. With this, the e-shop is informed of the placement of an order together with all relative information (order number, products, quantities, prices, customer information). At the same time the Customer receives a confirmation of order together with all relative information via an electronic message. With the “confirmation of order” a unique number is ceded in the order via which it is accessible from the Customer and the Shop.

    2.1.b. Cost of order. The total cost of the order is determined by the net prices plus the corresponding VAT. These are clearly stated for each product of the Shop, as well as the transportation costs and the costs of packaging – if any. The customer is invoiced for the total cost of his order.

    2.1.c. Order Delivery. The on time delivery of the order that a Customer has placed in the Shop constitutes exclusive responsibility of the owner of the e-shop, who has to inform the Customer by e-mail or any other means of communication.

    1.1.d. Product Availability. MobileHome is not responsible for the non-availability of the products that are featured in the e-shop and must inform its customers of such a case. MobileHome is not accountable to the Customers for any damages that may result from the delay of delivery of order, unless an agreement of a delivery date was made. Such an agreement must ne in writing and confirmed by both parties. If the availability of a product has not been confirmed, together with its delivery date, MobileHome does not have any responsibility for the non-fulfillment of the order. The term “fulfillment” means the delivery of product to the transport company.

    2.2. Personal data.

    MobileHome, stores its customers personal data with the sole aim of better servicing them. Under no circumstances these will be given to other companies without your authorization.

    All transactions are carried out in secure environment with SSL 128 bit. encryption

    2.4. Cancelation of order.

    For any cancellation of order you must sent an email to info@mobilehome.gr. This can be done before the fulfillment of your order. After the implementation of the order, cancellation is not possible.

    2.5. Ways of payment.

    For your own better service and convenience, our e-shop offers the following payment methods

    • Via Paypal, with your Paypal account and credit cards
    • via ‘’Cash on Delivery’’ method with full payment upon delivery of the goods. (currently disabled)
    • via deposit to the MobileHome's Bank account. Order wil be confirned upon clearing the transfer of the amount due.
    1. Shipment and Return -dispatch

    3.1. Ways of Shipment

    In order to best service its customers, the e-shop uses the following alternative ways of shipment:

    1. A) Courier service B) Simple post

    MobileHome is responsible for choosing the mode of transport. The dispatchment or delivery time in Greece is from three to ten days while for Cyprus is 10-12 days, depending on the availability of the product, either locally or at the manufacturer.

    The cost of shipment is based on the country of destination and the total weight.

    Customers outside Greece and Cyprus and customers that want their goods to be sent outside Greece and Cyprus may contact the company directly at info@mobilehome.gr in order to receive an offer for this service.

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    3.2. Product price
    All prices shown include VAT 24%.
    3.3. Products returns
    Return of part or the entire order of the customer is acceptable only if MobileHome has incorrectly proceeded an order or any products of the order. In the case of a product being defective, this can be returned to the e-shop. Please contact us by sending an email to info@mobilehome.gr . The product support department will guide you on the best way to receive a fully operational product. For any other reasons, the acceptance of the return item is in the disgression of the company.

    3.4. Products guarantee

    Product guarantee is provided by the manufacturer.

    3.5. Refunds

    Refunds are acceptable only if MobileHome is unable to execute the order.

    3.6. Contacting the e-shop

    The customer can contact the e-shop of MobileHome at which his order has been placed, by using the ‘’contact us’’ web page of the e-shop. In any case that a customer confirms that the given information, regarding the e-shop identity of MobileHome, is incomplete or / and incorrect or the shown products or services information (as the description and the main features of the products and the services), the charges and the payment methods are incomplete, misleading or incorrect, he/she can contact the e-shop of MobileHome at the e-mail:info@mobilehome.gr.

    3.7. Right to withdraw.

    The customer is entitled to withdraw his interest from this contract within 14 days without further explanation. This is valid for a period of 14 days. In order to proceed with his right of withdrawal, the customer must inform his decision to withdraw from the present sales contract with a clear letter (e.g., a letter will be sent by post or email). The customer shall bear the costs of returning the goods. MobileHome is entitled to delay the refund until all the goods are received. The customer is entitled to a full refund for returning goods unused, unopened. The right to withdraw does not apply when the customer is buying special promotional or discounted items that are valid only for certain dates.

    3.8 Venue & Applicable Laws

    Any difference, disagreement or claim resulted from the use of the e-shop of MobileHome, or the attached contracts of purchasing-selling of products and services, is governed by the Greek Justice and responsible for their settlement will be the Courts of the city of Athens, Greece.

    3.9 Acceptance Terms

    The customer declares that he explicitly and unreservedly accepts the above terms of use and also accepts to make any purchase by them. The terms of use of the transaction between the customer and the e-shop of MobileHome, has been read by both the customer and the representatives of the e-shop.

    Cookies

    Your mobilehome.gr browsing implies that you provide your consent to the use of cookies as described in this Cookies Policy. If you do not agree with the way we use cookies, you will need to configure your browser accordingly or not use mobilehome.gr .If you disable the cookies we use, it can affect your experience while browsing our site.

    We do not allow you to personally identify yourself.

    Revision of Legal Statement

    We reserve the right to make any changes and corrections to this statement. Please refer to the site at regular intervals to check current and new additional information.

    Privacy Policy & GDPR compliance

    GENERAL

    The use of the electronic pages and services provided to the visitor / user, from the https://www.mobilehome.gr site, requires your unreserved agreement with the Privacy Policy of this site. Therefore, the visitor / user must carefully read the contents of this page before using the services of our website. If he does not agree, he should abandon him and NOT make any use of his services and content.

    This privacy policy may change from time to time according to legislation or industry developments. We will not explicitly notify our customers or users of our site about these changes. Instead, we encourage you to occasionally review this page for any changes to this privacy policy. Continuing to use the https://www.mobilehome.gr site even after any changes to the Privacy Policy mean unconditional acceptance of the terms on your behalf.

    Privacy

    We collect and process your personal data only when strictly necessary.
    We will never sell, rent, distribute or otherwise disclose your personal data.
    If you are under 16 years old, YOU MUST have your parents' consent before using the services of this site.

    Relevant legislation

    Along with our company's internal IT systems, this website is designed to comply with the following laws / regulations regarding the protection of user's personal data:

    EU Data Protection Directive 1995 (DPD)
    General Data Protection (GDPR) Regulation 2018

    Personal information collected by this site and why we collect it

    Like most sites, he also uses Google Analytics (GA) to track user activity. We use this data to determine the number of people who use our site to better understand how they find and use our web pages and to see their course on the site. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information makes you personally familiar to us. GA also records your computer's IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that complies with the requirements of European law.
    Communication formats and e-mail links

    If you choose to contact us using a contact form or email link, none of the data you provide will be stored from this site or transferred or processed by any third-party data processor, as defined below under "Our third-party data processors". Instead, these data will be sent to you via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (sometimes known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.

    About this site's server

    All online traffic (file transfer) between this site and your browser is encrypted and transferred through the HTTPS protocol using Secure Sockets Layer (SSL).

    Our third-party data processors

    We use a number of third parties to process personal data for us. These entities have been carefully selected to comply with the legislation mentioned in this text.